Privacy Policy




The following provisions (our "Privacy Policy") set forth Your Privacy Rights with respect to this Web site (this "Web site"). This Web site is owned or operated by Betenbough Homes. You may contact us at: Betenbough Homes, 6305 82nd Street, Lubbock, TX 79424. By accessing or using this Web site, you signify your acceptance of the provisions of the Privacy Policy.

Collection of Information Online

Betenbough Homes respects the privacy of every individual and is committed to managing information about you responsibly. Betenbough Homes understands the need to safeguard sensitive information that you have provided and we will continue to handle your personal information with the same delicacy and honesty that we have throughout our company history. Betenbough Homes attempts to minimize the information it collects to that which it reasonably believes is necessary in providing products, services and other opportunities that may be of interest to current and prospective home buyers.

In an effort to make the home buying process simpler and more enjoyable, Betenbough Homes solicits general information regarding your home buying needs and preferences. We collect information when you interact with Betenbough Homes online, for example, from your visits to and use of our Web site, from your e-mail correspondence to us, from your online responses to us and from anything else that you post online, for example on Social Media pages, such as Facebook®. The information we collect may be combined with information obtained from other sources.

  • Sales Information and Information Regarding Our Homes and Communities If you request information about our homes or communities, we collect the information you provide, including the identity of the home and community, your name, address, phone numbers and e-mail address.
  • Customer Service and General Inquiries Regarding Your Current Betenbough Home If you submit a warranty request, have a customer service question or other question regarding your current home, we collect the information you provide, including the nature of the warranty request, identity of your community, name, address, phone numbers and e-mail address.
  • Job Postings If you submit a job application, we collect the information you provide, including your name, address, phone numbers, e-mail address, general information regarding your position of interest, employment history, education, special skills and personal references.
  • Information from Other Parties We may collect or purchase information from other parties, for example marketing companies. If you have responded to or interacted with third parties who share your information with us, we collect the information the third party provides to us, including your e-mail address.
  • Social Media We may collect information from Social Media web sites (for example, Facebook®) upon which Betenbough Homes maintains a page. If you submit or post information on Social Media Web sites, we collect the information you provide, including your e-mail address.
  • Automated Information We have automated means of collecting information from you when you visit our Web site or interact with us on the Internet. Our purpose for collecting such information is to allow user-friendly visits to our Web site, to inform us of activity concerning our Web site and to support our marketing efforts. We collect the domain from which you accessed the Internet, the date and time you accessed the Web site, any referring web site or IP associated with that web site, the pages you visit on our Web site or third party sites, the length of time spent on our Web site and individual pages, browser type or version, and your Internet service provider.
  • Cookies and Beacons "Cookies" are small data files that a web site places on your computer. We use cookies to recognize you when you use or return to our Web site and to allow you to store your login information between site visits. You may elect to eliminate the use of cookies through your own browser. If you elect to eliminate the use of cookies, your ability to use our Web site may be adversely affected. "Beacons" are small files embedded in Web pages. We use beacons and other tracking technology to allow us to track Web page visits and online behavior.

How We Use Information We Collect Online

Betenbough Homes will use and disclose the information we collect online for any lawful purpose we deem appropriate, including, without limitation, to fulfill your requests, to answer your questions, and to support direct marketing and other opportunities of Betenbough Homes and third parties as described below. In this regard, we may contact you by e-mail, postal mail, text message, Social Media, telephone or other means regarding our products, services and promotions. Unless required otherwise by law, Betenbough Homes will treat all information that you share with us whether shared online, obtained by Betenbough Homes from you in person or derived by us as a result of your visit to or use of our Web site as non-confidential and non-proprietary. Betenbough Homes will utilize such information in accordance with this Privacy Policy. If you use or visit our Web site or submit to us or post any content on our Web site or our Social Media pages, you agree that, with respect to such content Betenbough Homes is granted an unlimited, non-exclusive, world-wide, non-revocable, perpetual license to use, reproduce, duplicate, transmit, display, publish, create derivative works, sublicense and perform any such information for any purpose whatsoever including marketing and you agree to hold us harmless with respect thereto.

Categories of third parties with whome we share information we collect online:

Betenbough Homes discloses the information we collect online without notice to you to the following categories of third parties:

  • Subcontractors and Service Providers Providing Services to Privacy Policy Betenbough Homes and Betenbough Homeowners If you are Betenbough homeowner or prospective homeowner, we share your information with our subcontractors, service providers and developers of communities (for example, electricians, painters, land developers and telecom providers) in response to your warranty or customer service requests and to provide services to you and our other homeowners. We may share your information with service providers who perform services on our behalf, such as sending marketing communications to you, performing surveys of our customers, managing our customer information or performing analysis for us.
  • Legal Requirements We share your information with third parties, including law enforcement, in response to legal process and to investigate, prevent or take action regarding illegal, suspicious or fraudulent activities involving the Web site, you or us.
  • Storage We share your information with third parties for the purpose of helping us gather, store and maintain online data.

Process for review and to request changes to personal information collected online:

Betenbough Homes has no process for consumers who use or visit our Web site to review and request changes to their personal information that is collected online by Betenbough Homes.

Changes To Our Privacy Policy

Betenbough Homes reserves the right to change this Privacy Policy, from time to time, without advance notice to you. Betenbough Homes will notify you of changes to this Privacy Policy by updating the Privacy Policy on our Web site and providing a notice of the date on which the update was made.

Links to Other Sites

We may provide links, through advertisements or otherwise, to other web sites. Those sites may have their own privacy policies. We are not responsible for their content or privacy policies. Please visit those sites to review their privacy policies.

Information from Children

Our Web site contains general information not directed towards children. We do not knowingly collect information from children under the age of 13. Children under the age of 13 should not use this Web site, and we encourage parents to supervise their children while online.