Our New Home Warranty Team

Although the industry standard is for home builders to provide a one-year warranty, Betenbough Homes provides a comprehensive two-year warranty to show our customers that we stand behind our work. Betenbough Homes guarantees the performance of all materials and installations for a full two years, including both parts and labor on everything in the home. It is our sincere hope that this additional coverage will give you peace of mind that we will stand by you long after you purchase a home with Betenbough Homes.

In addition to the comprehensive two-year warranty, every home is also covered by a 10-year structural warranty and various extended warranties offered by the product manufacturers.

Our local, in-house warranty team is dedicated to customer service after closing, unlike purchasing a used house which often does not come with a warranty or is serviced by a company other than the home builder. Our team of professionals will schedule meetings at the 30-day and 11-month milestones to proactively address any issues or concerns that homeowners might have and to ensure each homeowner is completely satisfied with their new home.  Our New Home Warranty Team is committed to going above and beyond normal expectations to serve our customers.

Warranties include:

  • Betenbough Homes Comprehensive Two-Year Warranty (Parts & Labor)
    • Serviced by our local, in-house New Home Warranty Team, this comprehensive coverage ensures all materials and installations on the home will perform to the usual and customary industry standards.
    • Should the home be sold during the two-year period after the home is built, this warranty service is transferable to the new homeowners.
  • 10-Year Structural Warranty: For additional peace of mind, each home comes with a 10-year structural warranty through a respected third party, StrucSure Home Warranty.
  • Extended Manufacturer Warranties: We use materials from reputable, name-brand manufacturers in the construction of our homes, and many of these companies offer additional, limited warranty coverage beyond the first two years. In most cases, these warranties are non-transferrable and cover the costs of parts, but not labor. Please see individual manufacturers for specific coverage details.
    • Kitchen Appliances
      • Included Maytag Appliances: 10 years
      • KitchenAid Appliances: 5 years
    • Carrier Air Conditioning & Heating Systems: 10 years
    • Water Heater: 6 years
    • Shingles: 30 years (20 years on roof ridges)
    • Vinyl Siding & Soffit: Lifetime
    • Painted Metal Fascia: 20 years
    • Fireplace: 10 years
    • Garage Door & Motor: 5 years
    • Door Knobs & Locks: Lifetime

    For specific details on warranty coverage, please contact us.

     

     

Rebecca master bedroom

House Made Home

Follow our blog for home decor ideas and other company happenings.

Visit The Blog
marthatour.png BiggerYoutube.png

Martha Floor Plan Tour

Tour the Martha.

Launch Tour
Caleb and Ronnie

Have Questions?

Our New Home Advisers, Ronnie and Caleb, can quickly answer questions you might have about a new home. 

 

Contact Us